Employment Opportunities

Position Title: Office Manager and Bookkeeper

About NewBridges 

Since 2000, NewBridges has been a vital resource in the Shenandoah Valley, providing direct services and connecting people to community resources. NewBridges provides legal representation in approximately 200 immigration cases per year, ensuring immigrants from all over the world making their home in the Shenandoah Valley have access to reliable, affordable support. 

Position Description: The Office Manager and Bookkeeper is responsible for overseeing the smooth day-to-day operations of our office. Key responsibilities include greeting clients, recording and assigning voicemail and other messages, receiving client payments, and performing the bookkeeping operations of NewBridges.

Core Responsibilities:

Office Management

• Greet clients and guests with a friendly and helpful demeanor
• Track and assign walk-ins, voicemail, and email inquiries
• Schedule client consultations and appointments for staff
• File and scan documents
• Maintain appropriate levels of office supplies
• Take and record client payments
• Troubleshoot technology as necessary (e.g., printer, internet)

Bookkeeping

• Data entry and maintenance in Quickbooks and LGL software
• Generate and mail gift receipts and acknowledgements
• Review, pay, and file invoices
• Prepare weekly cash/check deposits
• Regular maintenance of the IOLTA account
• Complete monthly bank and credit card statement reconciliations
• Maintain compliance with financial record keeping, bank reconciliations, tax forms, and annual registrations
• Complete all year-end entries and contact accounting firm for annual 990 and Financial Statements

Other duties as assigned (e.g., preparing monthly finance reports for Board/Executive Director)

Expectations for All NewBridges Team Members

• Attend and actively engage in weekly staff meetings and monthly staff lunches by being attentive, contributing relevant ideas, and sharing insights, updates, and challenges in a way that fosters collaboration.
• Serve as a representative of NewBridges at community events, fostering goodwill, building relationships, and effectively communicating the organization’s mission, values, and impact. Attendance at events outside of regular work hours will be required occasionally. 
• Greet and assist walk-in visitors with an emphasis on building strong, positive relationships with clients.
• Maintain up-to-date knowledge about NewBridges services and issues likely to affect NewBridges clients.
• Foster a positive and supportive team environment by approaching conversations with colleagues in a professional and respectful manner. Provide feedback in a way that is honest and supportive and focused on finding solutions.
• Work collaboratively toward shard goals, demonstrating flexibility, willingness to help others, and a commitment to the team’s overall success.

Qualifications:

• Bilingual in English and Spanish (reading, writing, speaking and listening)
• Attentive to detail
• Excellent time management skills
• Sensitivity to immigrant experiences and concerns among immigrant populations
• Familiarity with Quickbooks online software and GAAP (generally accepted accounting principles) and experience with non-profit accounting practices

Other Details:

• Salary: $20/hour
• 28 hours per week to be worked Monday to Thursday between 9am and 4pm
• On-site at NewBridges office; with potential for some work to be completed from home upon approval from the Executive Director
• This position is eligible for holiday pay, but not for other benefits

To apply, email a Word or PDF document of your cover letter and resume as attachments describing your qualifications for this position to Suzanne Grossman, Executive Director at info@newbridgesirc.org.

Review of applications will begin on January 6, 2025.